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ITRVIX

Customer Intelligence Platform

AI-powered personalisation and recommendation engine for a premium retail group — a unified customer profile across every channel.

Personalisation & recommendation engine

The problem

Fragmented customer data across channels, with no single view for personalisation.

What we built

A unified customer profile feeding an AI-powered recommendation and personalisation engine.

Results

92% predictive accuracy
92%predictive accuracy
5× faster insights
5×faster insights
Customer Intelligence Platform — Personalisation & recommendation engine

At a glance

Type
Case study
Status
Private deployment
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Capabilities

What this project used

The service families this build drew on — each one is something we deliver on its own.

  • AI & Machine Learning

    Agents, generative pipelines and vision/document models that read, reason and act on your data — not demos, production systems.

    Explore AI & Machine Learning

  • Data, BI & Dashboards

    Dashboards leadership actually opens — Power BI, Tableau and custom builds, refreshed automatically and trusted by everyone who reads them.

    Explore Data, BI & Dashboards

How we work

The same handover on every project

Whatever the build, the engagement ends the same way: the system is deployed to your infrastructure, documented, and transferred. You own the code and the accounts outright.

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  • A written scope with a fixed price and a date before any work starts
  • The riskiest part built first, with weekly demos against the scope
  • Deployed to your cloud, documented and transferred
  • Ongoing monitoring and support for as long as you want us on it

Related work

Other projects like this one

Same sector, or built on the same capabilities.